Terms of Business
Establishing Credit: If you desire to purchase on credit please read these conditions and complete our credit application. Your request for credit will be processed upon receipt. The more information you provide, the faster an account can be established!
Price Changes: Prices on this web site are current as of the date you view them. However, prices may and do change at any time.
Shipments: Your smaller orders will likely ship the day you order if placed before noon. Orders placed after noon may ship that day, but likely ship the following day. Larger orders may require some time to assemble. Consult with your Territory Manager to coordinate.
You may request faster shipment than normal. However, additional shipping costs may apply.
In the event of a back order, it will be assumed you want items shipped as they are received by Wolf Creek. If you want the order to be held until complete, please notify the person taking your order.
You should verify shipments upon receipt for proper product and quantities and report errors within three (3) days to receive corrective action.
Payment: Your Territory Manager and our Credit Manager will establish payment terms. For all other accounts, please follow the terms agreed to upon initiation of your account or noted on your purchase agreement. Terms are printed on each invoice.
When applicable, payment discounts are based on the material purchased and are not taken against freight or taxes. To qualify for the payment discount, your payment must be made by the due date listed.
Please report invoice/pricing errors within thirty (30) days to receive corrective action.
You may be requested to provide a joint check agreement per our discretion. We also reserve the right to file liens.
Your account will be considered past due if you are beyond 30 days unless prior arrangements have been made. By day 60 your account will be placed on C.O.D. Soon after, your past due obligation will be placed for collections. Your past due amounts will be charged interest at the rate of 1.5% per month. Once the account is brought current, credit worthiness will be re-evaluated before open account purchases will again be allowed.
In the event of a returned check you will be charged a $25 service fee.
Returns: All sales are final upon receipt of goods. However, product in resalable condition may be returned for credit only. Prior approval is required before product will be restocked by Wolf Creek. A restock fee of up to 25% may apply due to cleaning, repackaging, transporting, or salability of the item(s). Compensation for returned product will be in the form of a credit memo.
Warranty: Wolf Creek will support the normal warranty offered by the manufacturers of the products we distribute. We neither offer nor grant any further warranty beyond the manufacturers warranty unless in writing and approved by a senior officer of the corporation. Wolf Creek expressly states this warranty is given in place of all other warranties and disclaims and/or excludes any implied warranties of merchantability and fitness for the particular purpose.
Furthermore, Wolf Creek will not be responsible for incidental or consequential damages for the products that it sells. Wolf Creek shall be responsible only to the extent of replacement or repair of defective materials in accordance with the manufacturer’s stated warranty. This warranty is not to be considered a consumer warranty and extends only to the person or organization that purchased the product(s) from Wolf Creek.
Warranties may be voided by improper usage of the items. Damage from freezing, flooding, or improper electrical wiring may not be covered. No products will be warranted for damage from external sources, such as soil aeration devices, lightning, vandalism, mower equipment, accidental damage, inclement weather, etc.
Disclaimer: The materials displayed on this web site may contain inaccuracies and typographical errors. Wolf Creek does not warrant the accuracy or completeness of the materials or the reliability of any information displayed or distributed through the site. You acknowledge that any reliance on such information shall be at your own risk.
Wolf Creek reserves the right, in its sole discretion, to correct any errors or omissions in any part of the site. Wolf Creek may make any other changes to the site at any time without notice.
This web site and the information and materials on this site are provided “as is” without any representation or warranty, express or implied, of any kind, including and not limited to, warranties of merchantability, non-infringement, or fitness for any particular purpose.
Privacy: The Wolf Creek Company respects your privacy. We use forms and surveys for visitors to request information about our products and services, to give us feedback about our site and company, and employment information.
All information we collect will be used to serve our customers or improve our web site and company services. We do not sell, rent, loan, or transfer information collected or known about our customers to any other party.
We will respect your privacy in all matters and your personal information will only be used for the purpose it was given.